Terms and Conditions

Introduction

Welcome to United Cigar Vapes, your trusted source for premium cigars, pods, nicotine pouches, and vapes in Dubai. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases.

1. Age Restriction

You must be at least 21 years old to purchase products from United Cigar Vapes. By using this site, you confirm that you meet the age requirement. We reserve the right to request proof of age and cancel orders if this condition is not met.

2. Product Use

Our products are intended for adult use only. Please use all products responsibly and according to the manufacturer’s guidelines. United Cigar Vapes is not liable for any damages resulting from misuse or improper handling of our products.

3. Health Disclaimer

Nicotine is an addictive substance. Our products contain nicotine, which can be harmful to your health. They are not intended for use by non-smokers, pregnant or breastfeeding women, or individuals with heart conditions or other serious health issues. Consult a healthcare professional before using any nicotine products.

4. Shipping and Delivery

4.1 Shipping Policy

We offer shipping within Dubai and across the UAE. Orders are typically processed within 1-2 business days and delivered within 3-5 business days. Delivery times may vary based on your location and the availability of products.

4.2 International Shipping

At this time, we do not offer international shipping. Our products are only available for purchase and delivery within the UAE.

4.3 Delivery Issues

If there is an issue with your delivery, please contact our customer service team within 48 hours of the expected delivery date. We will work to resolve any issues promptly.

5. Returns and Refunds

5.1 Return Policy

We accept returns on unopened and unused products within 7 days of delivery. Products must be returned in their original packaging. Customers are responsible for return shipping costs.

5.2 Refunds

Refunds will be processed once we receive and inspect the returned products. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to appear on your statement.

5.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on opened or used products, including cigars, pods, and nicotine pouches.

6. Payment Terms

We accept various payment methods, including credit/debit cards and cash on delivery (COD). All payments must be made in AED. United Cigar Vapes reserves the right to cancel any order if payment is not received or if fraudulent activity is suspected.

7. Pricing and Availability

All prices listed on our website are in AED and inclusive of VAT. Prices and availability of products are subject to change without notice. We make every effort to ensure accurate pricing; however, errors may occur. In such cases, we reserve the right to cancel or adjust orders accordingly.

8. Limitation of Liability

United Cigar Vapes is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the intellectual property of United Cigar Vapes. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Dubai, UAE. Any disputes arising from these terms or your use of our website will be resolved in the courts of Dubai.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

United Cigar Vapes
Email: unitedcigarvape@gmail.com